Good Corporate Governance & Ethics
Whistleblowing System (WBS)An independent, confidential, and secure mechanism to report ethical breaches and statutory non-compliance
Mahendra Holding Group enforces an uncompromised zero-tolerance policy against corruption, bribery, fraud, and misconduct. We guarantee absolute confidentiality and legal anti-retaliation protection for all genuine reports.
Whistleblower Protection Principles
Guaranteed Whistleblower Rights
Our Whistleblowing System operates under strict oversight of the Independent Audit Committee, separate from operational executive management.
Strict Anonymity Option
You may choose to submit your report anonymously. We do not track IP addresses, log user devices, or require personal identifiers.
Zero-Retaliation Policy
The group strictly prohibits any reprisal, termination, demotion, harassment, or adverse employment action against good-faith whistleblowers.
Independent Investigation
Reports are received and examined exclusively by the Audit Committee and Chief Internal Auditor, preventing conflicts of interest.
End-to-End Confidentiality
All documents, testimony records, and evidentiary files are stored in restricted encrypted repositories accessible solely by authorized investigators.
Scope of Coverage
Reportable Ethical Violations
The Whistleblowing System handles material violations of corporate policy, Indonesian law, and professional integrity standards.
Financial Fraud & Embezzlement
Falsification of accounting books, unauthorized fund transfers, fictitious invoices, or asset misappropriation.
Bribery, Corruption & Illegal Kickbacks
Offering, soliciting, or receiving unlawful payments, gifts, or facilitation fees from third-party vendors or public officials.
Conflict of Interest & Nepotism
Undisclosed commercial dealings with personal affiliates, unfair vendor selection favoring relatives, or personal gain from company resources.
Harassment, Discrimination & Labor Abuses
Physical or verbal harassment, intimidation, severe statutory wage violations, or forced unsafe labor practices.
Environmental & Industrial Safety Violations
Deliberate hazardous waste dumping, non-compliance with AMDAL environmental permits, or critical workplace safety bypasses.
Data Theft & Intellectual Property Breach
Unauthorized extraction or sale of proprietary source code, customer databases, trade secrets, or deliberate system sabotage.
The Whistleblowing System is not intended for commercial consumer product complaints or individual employee performance disputes. For customer support or platform operational issues, please reach our operating entity customer care desks.
Due Process Protocol
How Your Report is Investigated
Every submission follows a transparent, documented evidentiary process adhering to Indonesian civil and corporate law standards.
Confidential Receipt & Encrypted Triage
Your report is received through encrypted channels and assigned a unique confidential tracking code directly to the Audit Committee.
Preliminary Verification (1–3 Days)
The Independent Internal Audit team assesses the plausibility, evidence adequacy, and jurisdictional scope of the alleged misconduct.
Forensic Investigation
A rigorous internal audit examination is conducted with full witness protection and absolute confidentiality of source records.
Sanctions & Governance Remedies
Findings are submitted to the Board of Commissioners and Executive Directors for statutory disciplinary action or legal handover.
Submit a Whistleblower Report
Provide detailed facts, dates, names, and circumstances. Accurate details significantly improve our ability to investigate effectively.
Direct Independent Audit Committee Channels
If you prefer not to use web forms, you may communicate directly via dedicated confidential channels: